Our monitoring has confirmed that the ability to login remains stable with no recurring issues. Thank you for your patience and understanding, and we apologize for any inconvenience caused.
Posted Oct 09, 2026 - 10:00 EDT
Monitoring
We have implemented a fix and will be monitoring overnight to ensure a stability. Thank you for your continued patience and understanding
Posted Oct 08, 2026 - 17:29 EDT
Update
We remain engaged in resolving the issue and are doing everything we can to get you back online quickly. We sincerely appreciate your patience and support while we work through this matter.
Posted Oct 08, 2026 - 17:01 EDT
Update
We understand the impact this issue may be having and are actively working to resolve it. Thank you for your patience as we work to get you back online.
Posted Oct 08, 2026 - 16:29 EDT
Update
We continue to investigate the issue to get you back online as soon as possible. We thank you for your patience.
Posted Oct 08, 2026 - 15:39 EDT
Update
The technical team continues to investigate the issue. We apologize for the inconvenience caused to your workday. We are working to have you back up as soon as possible.
Posted Oct 08, 2026 - 15:05 EDT
Investigating
Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue. States Impacted: Michigan
Posted Oct 08, 2026 - 14:36 EDT
This incident affected: HHAeXchange (System/Portal).