User Management Functionality Issue - Edits and New users currently not saving

Incident Report for HHAeXchange

Resolved

A fix has been applied and verified successfully.
If you made changes to or added a new user today, please review them to confirm those changes were saved.
If not, please go ahead and reapply those updates as functionality has been restored.

Posted Sep 16, 2025 - 19:24 EDT

Identified

The technical team has identified the root issue and has begun working on a resolution.

Posted Sep 16, 2025 - 16:05 EDT

Investigating

HHAeXchange has identified that adding and or editing users under Admin → User Management is currently not saving as expected.
If you made changes to or added a new user today, please review them to confirm those changes were saved.
If not, you’ll need to reapply the update once functionality is restored.
We’ll provide an update when functionality has been restored.

Posted Sep 16, 2025 - 15:22 EDT

This incident affected: System/Portal.