Support Phone Line and Chat Experiencing Outage

Incident Report for HHAeXchange

Resolved

All functions have been fully restored. We thank you for your patience and understanding.

Posted Oct 23, 2026 - 05:11 EDT

Investigating

Due to a vendor outage, we are currently experiencing service disruptions affecting our phone, email, and chat support lines. Users may experience dropped calls or disconnected chat sessions. We will update you once this issue has been resolved

We apologize for the inconvenience and appreciate your patience and understanding.

Posted Oct 22, 2026 - 23:43 EDT

This incident affected: Call Center.