System Outage

Incident Report for HHAeXchange

Resolved

This incident has been resolved.
Posted May 29, 2026 - 02:47 EDT

Update

The technical team continues to work on resolving the issue. We apologies for the inconvenience.
Posted May 29, 2026 - 02:05 EDT

Identified

Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue.
States Impacted: Alabama, Michigan, Minnesota, Mississippi, New Jersey, Texas, West Virginia.
Posted May 29, 2026 - 01:14 EDT
This incident affected: HHAeXchange (System/Portal, Reports, Application Programming Interfaces (API), Mobile App for Caregiver, PreBilling/Billing/Payroll).
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