HHAeXchange Broadcast Dashboard Issue

Incident Report for HHAeXchange

Resolved

This incident has been resolved.

Posted Nov 15, 2024 - 03:23 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2024 - 03:22 EST

Update

The root cause has been identified, and a hotfix will be deployed overnight to resolve the issue.

Posted Nov 14, 2024 - 12:23 EST

Identified

HHAeXchange is currently experiencing an issue with the Broadcast Dashboard not retrieving messages. The technical team is aware and working to resolve the issue. This affects New York only.

Posted Nov 14, 2024 - 11:15 EST

This incident affected: System/Portal.