HHAeXchange

All Systems Operational

HHAeXchange Operational
System/Portal Operational
Reports Operational
Application Programming Interfaces (API) Operational
Electronic Visit Verification (EVV) / Phone System (IVR) Operational
Mobile App for Caregiver Operational
Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI) Operational
PreBilling/Billing/Payroll Operational
Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 27, 2026

No incidents reported today.

Jun 26, 2026
Resolved - The support chat and call functions have been fully restored. We thank you for your patience.
Jun 26, 17:01 EDT
Monitoring - We are aware of a vendor outage that is causing phone calls and chats with our support teams to intermittently drop. Should you experience this issue simply re-dial or restart your browser. We will update you once this issue has been resolved. Thank you for your patience.
Jun 26, 11:21 EDT
Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.