Resolved -
This issue has been resolved, and login access has returned to normal. We apologize for the inconvenience and appreciate your patience while we worked to restore service.
Jan 26, 17:34 EST
Monitoring -
A fix has been implemented, and you are now able to login consistently. We are monitoring the fix to ensure full resolution.
Jan 26, 17:11 EST
Update -
We continue to investigate. If you do encounter a login issue, be sure to try again as it appears the login issues are intermittent.
Jan 26, 17:05 EST
Update -
We continue to investigate. If you do encounter a login issue, be sure to try again as it appears the login issues are intermittent.
Jan 26, 16:57 EST
Investigating -
Agencies have reported issues logging in to the HHAeXchange system today. The technical team is aware and working to resolve the issue.
States Impacted: Alabama, Michigan, Minnesota, Mississippi, New Jersey, Texas, West Virginia.
Jan 26, 16:34 EST