HHAeXchange
All Systems Operational
Uptime over the past 90 days. View historical uptime.
System/Portal Operational
Application Programming Interfaces (API) Operational
Reports Operational
Electronic Visit Verification (EVV) / Phone System (IVR) Operational
Mobile App for Caregiver Operational
Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI) Operational
PreBilling/Billing/Payroll Operational
Call Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
HHAeXchange Broadcast Dashboard Issue
Resolved - This incident has been resolved.
Nov 15, 03:23 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 03:22 EST
Update - The root cause has been identified, and a hotfix will be deployed overnight to resolve the issue.
Nov 14, 12:23 EST
Identified - HHAeXchange is currently experiencing an issue with the Broadcast Dashboard not retrieving messages. The technical team is aware and working to resolve the issue. This affects New York only.
Nov 14, 11:15 EST
Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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