HHAeXchange

All Systems Operational

System/Portal Operational
Application Programming Interfaces (API) Operational
Reports Operational
Electronic Visit Verification (EVV) / Phone System (IVR) Operational
Mobile App for Caregiver Operational
Secure File Transfer Protocol (SFTP) / Electronic Data Interface (EDI) Operational
PreBilling/Billing/Payroll Operational
Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming System Maintenance (03/29/2025): HHAeXchange is performing system maintenance Saturday, March 29th from 12:01AM EST to Saturday, March 29th 2:00AM EST. Mar 29, 2025 00:01-02:01 EDT

Please note that during this time:
• Users will have intermittent issue with log into the HHAeXchange System.
• Time and Attendance call processing will be accepted and will be posted to HHAeXchange.
• Integration Services, File Import/Exports, and Fiscal Processes (including Prebilling, Billing and Payroll Jobs) will be temporarily delayed starting at 12:01am EST on Saturday, March 29th, with processing for these services restarting at 2:00am EST.

Posted on Mar 24, 2025 - 15:03 EDT
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.